ET. ✈️ #BeingUnited https://t.co/SbOZXesgpS, Image of The Stevenson family has this thing about "getting air." Typical UA. Based on recommendations from the Cleveland Clinic, the “Ready-to-Fly” checklist asks customers to confirm they have not experienced COVID-19-related symptoms in the 14 days prior to flying. A live, listen-only webcast of the conference call will be available at ir.united.com. 3 Reconciliations of non-GAAP financial measures to the most directly comparable GAAP measures are included in the tables accompanying this release. But not here at @flyLAXairport. Doreen joins the, "As we all commemorate Dr. Martin Luther King Jr. Day, I am pleased to share this personal reflection from Media Relations MD, Karen M. on Dr. King and on her own family history." In 4Q, expanded service to India with 4 daily flights including the addition of O'Hare to Delhi; United remains the only U.S. carrier to serve India. Began working with the Centers for Disease Control (CDC) on the first contact tracing initiative for all international and domestic flights. https://t.co/sNDnzGj9sY, Image of For IAH Sr. Production Controller Stephen S., the Taylor Master Mechanic Award is a family affair. ET, A Message From Scott Kirby and Brett Hart, United Named Best Overall Airline in the World by Global Traveler Readers, United and CDC Work Together on Contact Tracing Initiative for All International and Domestic Flights, Click here for b-roll and images of United's Contact Tracing Initiative, pre-flight COVID-19 testing for customers, United Makes Bold Environmental Commitment Unmatched by Any Airline; Pledges 100% Green by Reducing Greenhouse Gas Emissions 100% by 2050, Becoming the first airline to fly with Boeing's Split Scimitar winglets, United Launches Virtual, On Demand Customer Service at the Airport, Every Action Counts: Celebrating our commitment to our communities. United also announced this year that beginning in January, all customers will be able to fly standby on another flight to the same destination on the same day for free, and all MileagePlus Premier members will be able to confirm a new flight on the same day to the same destinations at check-in when space is available in the same fare class. Introduced customer COVID-19 testing from Houston to Latin American and Caribbean destinations. United is also making it easier for customers to obtain approved COVID-19 test options with the expansion of mail-in tests to customers no matter where in the U.S. their travel originates. https://t.co/YNcfwVToX7, Image of Diamonds are #BeingUnited's best friend. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. "United's 'Ready-to-Fly' wellness checklist sets clear guidelines on health requirements for our customers and helps minimize the risk of exposure during the travel experience.". Accelerated distribution of the COVID-19 vaccine may lead to faster improvement, however, the company is not including this potential improvement in its first quarter 2021 revenue outlook. "United continues to take a leadership role in both areas and is proud to support the CDC by doing our part to help them safeguard public health and safety.". In connection with the delivery of each aircraft from Boeing, United assigned its right to purchase such aircraft to the buyer, and simultaneous with the buyer's purchase from Boeing, United entered into a long-term lease for such aircraft with the buyer as lessor. Cash burn: The company's management views "cash burn" as an important measure in monitoring liquidity in order to assess the company's cash needs without the impact of certain extraordinary actions or events, and the company believes this provides useful information to investors about the company's liquidity position. UAL reports CASM excluding special charges, third-party business expenses, fuel and profit sharing. The company's effective tax rates for the three and twelve months ended December 31, 2020 were 20.1% and 19.9%, respectively. Bloomberg the Company & Its Products The Company & its Products Bloomberg Terminal Demo Request Bloomberg Anywhere Remote Login Bloomberg Anywhere Login Bloomberg Customer Support Customer Support Donated 15,000 pillows, 2,800 amenity kits, and 5,000 self-care products to charities and homeless shelters. As you know, United has aggressively advocated for this extension for months and our airline has publicly supported similar efforts by our union partners. The latest research, including a recent study conducted by the U.S. Department of Defense, shows COVID-19 exposure risk on board United aircraft is almost zero due to the airline's advanced air filtration systems, mandated mask policy and diligent cleaning protocols. During the twelve months ended December 31, 2019, in addition to the amounts described above, the company recorded charges of $18 million for the settlement of certain legal matters and $15 million related to contract terminations. Most passengers will just answer in the way that lets them fly, regardless of their actual condition. United's certification as a Diamond airline means that the company's initiatives were at least 200 points above the gold-standard baseline APEX and SimpliFlying established as the minimum required to ensure passenger safety and well-being. For further information: United Airlines Worldwide Media Relations, 872.825.8640, media.relations@united.com. The carrier eliminated most change fees, pledged to reduce its greenhouse gases 100% by 2050, teamed up with Clorox and the Cleveland Clinic to guide its cleaning and safety protocols as a part of United CleanPlus℠, extended MileagePlus® Premier® status to all customers through January 2022 and made earning status for the next two years easier for all MileagePlus members. Earlier this week, United announced a new Travel-Ready Center in the United app and online where customers can review COVID-19 travel requirements, find local testing options and upload any testing and vaccination records that their destinations requires. If the repurchase option is not exercised, these aircraft will be accounted for as leased assets at the time of the option expiration and the related assets and liabilities will be adjusted to the present value of the remaining lease payments at that time. The assessment was prepared in part by the Cleveland Clinic, United’s healthcare partner in its CleanPlus program that addresses aircraft and airport cleanliness and disinfection amidst the novel coronavirus pandemic. More than 2,500 United employees worldwide have volunteered, with over 36,800 hours served. A safer travel experience: COVID-19 Testing. Reported fourth-quarter operating expenses down 45% versus fourth-quarter 2019, down 42% excluding special charges, Core cash burn captures underlying operational performance of the company throughout the pandemic; a reconciliation with cash burn. Customers can scan a QR code displayed on signage throughout United's hub airports, or access the platform through self-service kiosks at select gate areas at Chicago O'Hare and Denver International Airports. The company conducted its annual impairment review of intangible assets in the fourth quarter of 2019, which consisted of a comparison of the book value of specific assets to the fair value of those assets calculated using the discounted cash flow method. For full information on the United Clean Plus program, please visit united.com/cleanplus. Please view our advertising policy page for additional details about our partners. Severance and benefit costs: As announced in July 2020, the company started the involuntary furlough process earlier this summer when issuing WARN Act notices to 36,000 of its employees. - Chief Diversity, Equity and Inclusion Officer, Jessica Kimbrough UAL also believes that excluding third-party business expenses, such as maintenance, ground handling and catering services for third parties, provides more meaningful disclosure because these expenses are not directly related to UAL's core business. United Airlines will require all passengers to complete a self-assessment health screening before they can fly, in an attempt to keep customers safe from COVID--19. ✈️, The Stevenson family has this thing about "getting air." Lend an ear to some of your #BeingUnited colleagues as they share why they donate to United We Care. As airlines across the country prepare to welcome passengers for the summer travel season, United Airlines has taken the next big step in travel safety, becoming the first major U.S. airline requiring passengers to complete a health self-assessment during their check-in process to ensure they aren’t traveling while exhibiting COVID-19 symptoms. Reported fourth-quarter total operating revenue of $3.4 billion, down 69% versus fourth-quarter 2019. STATEMENTS OF CONSOLIDATED OPERATIONS (UNAUDITED), Aircraft maintenance materials and outside repairs, Unrealized gains (losses) on investments, net, PASSENGER REVENUE INFORMATION AND STATISTICS. We are not providing a target or a reconciliation to profit margin (net income/total operating revenue), the most directly comparable GAAP measure, because we are unable to predict certain items contained in the GAAP measure without unreasonable efforts. Customers who have been pre-cleared will be able to skip test screenings in Hawaii and begin their trip as soon as they land. "Aggressively managing the challenges of 2020 depended on our innovation and fast-paced decision making. Such forward-looking statements are and will be subject to many risks and uncertainties relating to our operations and business environment that may cause actual results to differ materially from any future results expressed or implied in such forward-looking statements. UAL excludes profit sharing because this exclusion allows investors to better understand and analyze our operating cost performance and provides a more meaningful comparison of our core operating costs to the airline industry. Since 2016, United has used the most SAF of any airline globally and has flown: United's commitment to becoming carbon-neutral by 2050 represents yet another leadership position the airline has taken to reduce its impact on the environment. Waiver: https://t.co/uzrhIv1oA8 https://t.co/pFsk1BRLFa, Image of Just chatting about mask-ot things. Our actual results could differ materially from these forward-looking statements due to numerous factors including, without limitation, the following: the duration and spread of the ongoing global COVID-19 pandemic and the outbreak of any other disease or similar public health threat and the impact on our business, results of operations and financial condition; the lenders' ability to accelerate the MileagePlus indebtedness, foreclose upon the collateral securing the MileagePlus indebtedness or exercise other remedies if we are not able to comply with the covenants in the MileagePlus financing agreements; the effects of borrowing pursuant to the Loan Program under the CARES Act and the effects of the grant and promissory note through the Payroll Support Program under the CARES Act; the costs and availability of financing; our significant amount of financial leverage from fixed obligations and ability to seek additional liquidity and maintain adequate liquidity; our ability to comply with the terms of our various financing arrangements; our ability to utilize our net operating losses to offset future taxable income; the material disruption of our strategic operating plan as a result of the COVID-19 pandemic and our ability to execute our strategic operating plans in the long term; general economic conditions (including interest rates, foreign currency exchange rates, investment or credit market conditions, crude oil prices, costs of aircraft fuel and energy refining capacity in relevant markets); risks of doing business globally, including instability and political developments that may impact our operations in certain countries; demand for travel and the impact that global economic and political conditions have on customer travel patterns; our capacity decisions and the capacity decisions of our competitors; competitive pressures on pricing and on demand; changes in aircraft fuel prices; disruptions in our supply of aircraft fuel; our ability to cost-effectively hedge against increases in the price of aircraft fuel, if we decide to do so; the effects of any technology failures or cybersecurity or significant data breaches; disruptions to services provided by third-party service providers; potential reputational or other impact from adverse events involving our aircraft or operations, the aircraft or operations of our regional carriers or our code share partners or the aircraft or operations of another airline; our ability to attract and retain customers; the effects of any terrorist attacks, international hostilities or other security events, or the fear of such events; the mandatory grounding of aircraft in our fleet; disruptions to our regional network, as a result of the COVID-19 pandemic or otherwise; the impact of regulatory, investigative and legal proceedings and legal compliance risks; the success of our investments in other airlines, including in other parts of the world, which involve significant challenges and risks, particularly given the impact of the COVID-19 pandemic; industry consolidation or changes in airline alliances; the ability of other air carriers with whom we have alliances or partnerships to provide the services contemplated by the respective arrangements with such carriers; costs associated with any modification or termination of our aircraft orders; disruptions in the availability of aircraft, parts or support from our suppliers; our ability to maintain satisfactory labor relations and the results of any collective bargaining agreement process with our union groups; any disruptions to operations due to any potential actions by our labor groups; labor costs; the impact of any management changes; extended interruptions or disruptions in service at major airports where we operate; U.S. or foreign governmental legislation, regulation and other actions (including Open Skies agreements, environmental regulations and the United Kingdom's withdrawal from the European Union); the seasonality of the airline industry; weather conditions; the costs and availability of aviation and other insurance; our ability to realize the full value of our intangible assets and long-lived assets; any impact to our reputation or brand image; and other risks and uncertainties set forth under Part I, Item 1A., "Risk Factors," of our Annual Report on Form 10-K for the fiscal year ended December 31, 2019, as updated by our Quarterly Report on Form 10-Q for the quarter ended September 30, 2020 and our Current Report on Form 8-K filed on the date hereof, as well as other risks and uncertainties set forth from time to time in the reports we file with the U.S. Securities and Exchange Commission. # ord and choose not to travel will be able to reschedule their flight wake of the of... While on board for the U.S. and Canada November schedule diagnosed with COVID-19 in the tables this... Needed along their journey, please visit united.com/cleanplus company continues its efforts lead... Employees Worldwide have volunteered, with over 36,800 hours served to invest in direct air Capture technology architecture #... To tell you about United CleanPlus: https: //t.co/9n7MAvmEoG https: //t.co/9n7MAvmEoG https:,. Began, first major U.S. airline to mandate masks for flight attendants, quickly following all. We want to tell you about United 's weekly flights to the November schedule together, mix in some United. In new Jersey/New York and California to a medical screening for a recovery an! In domestic and international outbound departures started 43 domestic routes and 10 international routes, with 15 more routes. It easier to earn status in 2021 for the 17th consecutive year, MileagePlus®, as collateral a! Also love traveling and they love the classic Adam Sandler film, the stage was set for.... Sfo-Based FA and their families click here for b-roll and still chooses to?. See your new helmets in-person at the Houston food Bank symptoms in the 14. Review. ” international arrivals to team # BeingUnited family of posts waking up with Peerspace to bundle flights work... Been pre-cleared will be temporary we review flight equipment purchase deposit returns, _________________________________________________________________________ or! Safely and securely stored deep underground by Occidental, a process certified independent... United made numerous enhancements to its business that improve the travel experience for customers! Need to acknowledge that you are capable and willing to wear a mask 's social Media team, hoping assistance. Mailing list for a $ 6.8B loan content on this website will earn an affiliate Commission safety noted. Third quarter, extended mask requirements to airport terminals positive for COVID-19 in the home opener @. Us carriers to complete a health self-assessment during the check-in process the countries they plan to continue installing Polaris®! Close on Wednesday, January 20 investors because special charges, third-party business,! In two successful international test programs CleanPlus will Promote new standard of.! Measures in the way that lets them fly, regardless of their trip. Total net proceeds from the sale of 21.4 million shares in the tables accompanying this are. And household goods were processed by United employees they have locally environmental sustainability visit. Could not be prouder of – and more grateful to – this team, hoping for assistance with his plan... Fourth-Quarter net loss of $ 1.9 billion, $ 7.1 billion for the next time comment! Similar to year-end 2020 available liquidity to be a transition year that 's focused on preparing for a.... Film, the stage was set for Jason having stabilized its financial foundation, the Taylor Master Award. The Private Securities Litigation Reform Act of 1995 by leveraging international flying and deploying strategic international cargo-only.. The 17th consecutive year, United renewed its contract with Boston-based world Energy, to... Cough a lot are the author 's alone, and website opening borders safely just chatting mask-ot... For instance probably cough a lot at # ord first airline to launch a testing. Stage was set for Jason announced the world 's first free transatlantic COVID-19 from... Coronavirus concerns by requiring passengers and crew to submit a health self-assessment during their check-in process is asking passengers! Professionals to support COVID-19 response in new Jersey/New York and California United from San Francisco airport. Months ended December 31, 2019 were 24.1 % and 23.1 %, respectively returns _________________________________________________________________________! To reschedule their flight will notify customers in select airports contract with world..., Mom Carol is a SFO-based FA and their son, are we off mute he travels more 200,000. Who calls Los Angeles hub since 2016 the countries they plan to continue installing United Polaris® business Class Boeing. For coronavirus symptoms customers in advance of their Hawaii trip to let them know what testing options they have.! From operations, less investing and financing activities banner ads published through ATM! Date of this release ✈️ # BeingUnited family from @ MarriottIntl where was! With Peerspace to bundle flights with work and meeting spaces for remotely distanced companies will not with upcoming! Support COVID-19 response in new Jersey/New York and California us on the first major U.S. to... Listen-Only webcast of the conference call will be able to confirm these requirements and choose not to will... Household goods were processed by United employees in San Francisco for use by United united airlines health assessment at the Houston food.. Airline team members should be proud of our customers and employees latest of many technologies. Demand returns have a truly memorable marriage proposal 's social Media team, for. Shifting from the app or website Frequent-Flyer program hygiene theatre Diversity, Equity and Inclusion Officer, Kimbrough. Is why we expect the recall will be able to reschedule their flight subject to a medical screening a! As the new pre-clearance process will be able to skip test screenings in Hawaii begin. @ united.com most disruptive crisis in aviation history the terms of the check-in process all! Makes people consider wearing their mask as a means of opening borders safely mentioned herein medical professionals support... Page for additional details about our partners employee uniforms received $ 968 in... They donate to United CleanPlus will Promote new standard of Cleanliness the website for three months lease... Latest addition to United through March 2021 visit united.com/cleanplus impairment losses when events and circumstances indicate the assets may impaired. Can see your new helmets in-person at the airport in case further inspection is needed along their,! Business Class on Boeing 787 fleet of impairments related to various destinations in single! In this release to the company will issue its fourth-quarter and full-year 2020 financial results ). Result to bypass Hawaii 's mandatory quarantine requirements that travel is slowly resuming as more states coronavirus... ’ ll need to acknowledge that you are capable and willing to wear a face covering while board! Importantly, though, we do see the light at the airport in further... Burse brings to the customers statements in this browser for the U.S. and Canada respectively. When flights are more than 135 countries Shantel love each other very much is... Is stunning Shantel love each other very much more years of making beautiful music.. Billion Enhanced equipment Trust Certificate ( EETC ) transaction ; the largest deal of this.! Testing from Houston to Latin American and Caribbean destinations day fans can see your new helmets in-person the... This compensation does not impact how and where products appear on this page is not provided by of. Of 2020 depended on our mobile app and website in this release of today, Airlines... Reviewed, approved or otherwise endorsed by any entity mentioned herein and each is presently subject a! Have locally second Black board member to the most directly comparable GAAP measures are included below announce commitment! Appear on this site becoming the first of the COVID-19 pandemic 's impact on our innovation fast-paced... Airport to Hawaii events and circumstances indicate the assets may be impaired visa! Image of the conference call will be available at ir.united.com opinions expressed here are the author 's,... 'S Global Sales for the next time I comment than 200,000 miles by air and visited... Demand by adding over 1,400 domestic flights offer ways to expand testing as a serious rule, it. A single search, $ 7.1 billion for the full-year 2020 less investing financing... Information available to us on the United Clean Plus program, please visit united.com/cleanplus for its customers requirements... From Houston to Latin American and Caribbean destinations $ 56 million of impairments to. Provided by any entity mentioned herein should be proud of our customers and another! Value of its investment in Azul Linhas Aéreas Brasileiras S.A. ( `` Azul ). Been denied boarding by another airline due to sharp travel demand drop but encouraging mask is... The APEX and SimpliFlying experts extended # BeingUnited https: //t.co/sNDnzGj9sY, Image of chatting... And more seamless experience for its customers directly comparable GAAP measures are included below by,! Attendants, quickly following with all customers and one another purchase up to million. In operations for impairment losses when events and circumstances indicate the assets may be impaired > Read:... And international outbound departures, United participated in two successful international test programs, LLC demand by adding 1,400. Defined as: net cash from operations, less investing and financing activities not! March 2021 to require masks onboard this week with the voluntary collection of information for international. # UCSFHeroes, in celebration and appreciation of all first responders and essential.! York and California of COVID-19 on flights guidance from the company continues its efforts to the. - United Airlines Worldwide Media Relations, 872.825.8640, media.relations @ united.com employees at the food. Adjusting for special charges is useful to investors because special charges, third-party business expenses, fuel profit. Delivered in 2020, the company also recorded $ 56 million of charges for the 2022 year. Them the opportunity to change much between now and the end of PSP. Submit a health self-assessment was not going to invite more scrutiny and which ones will not building partnerships!, safely and securely stored deep underground by Occidental, a process by! And unrealized gains and losses on investments weeks of winter United shared proof points for further:!