From. Book our one way special fares to Europe from just HK$ 2,610, valid for sale until 28 February 2021. If Partnership with the Post (PWTP) Scheme. I’m posting a valuable item. The information on the site covers all member airlines and the complete network, all schedules, lounges and - as of recently -also all CoVid-19-related measures and rules. Example, enter 21 … Why isn’t my package showing up when I type in my shipment number? The government of Hong Kong requires travelers departing the U.S. (or who have been to a high-risk country as defined by the government of Hong Kong) to obtain the following before traveling. Any claim for compensation for e-Express items posted on or after 9 March 2020 solely based on no delivery status, will not be entertained until further notice. The CAAC is recommending that on charter flights to high-risk countries, flight … TO Departure DD/MM/YYYY. Receive a posting receipt for your record. There are four tracking points: (1) Acceptance at counter; (2) Handed over to the carrier / Left for destination; (3) Arrival at overseas mail processing centre; and (4) Delivered. Free adjacent seat Enjoy more comfort on board from 35 euros extra. They can also explain any tracking statuses you’re unsure of. Five airlines created Star Alliance as the first global aviation alliance back in 1997. You can contact them here. confiscation of a postal item or long processing time resulting from customs clearance; delay in delivery or confiscation of a postal item resulting from payment of fine, charges or tax by the sender as requested by customs authorities; failure of customs clearance or seizure or detention of a postal item by customs authorities resulting from unclear description (e.g. Go to a post office for posting (except mobile post office). Online help and support for frequently asked questions on Qantas Bookings, Baggage, Check-in, Manage booking, Frequent Flyer, Qantas Club and how to contact us. The service as at 12 January is open to a total of 30 destinations as follows: Destination postal operations are still under the influence of the pandemic and delays in mail delivery are expected. A Certificate of Posting can be downloaded from. Australia begins to test and quarantine all international flight crews operating flights to the country. Log on to the EC-Ship Online Platform, then input or upload delivery information. No investigation will be conducted by HKP and no compensation whatsoever will be payable by HKP to the sender in the following cases. The airline could have operated the flight empty to Stockholm to pick up passengers, but it was not supposed to transport any. Our Customer Service team will answer any questions you may have about tracking your parcel. As COVID-19 disrupts travel, a few airlines are offering WAIVING CHANGE FEE for new bookings. Recently, the e-Express service has been extended to Austria, Hungary, Iceland, Lebanon, Luxembourg, Latvia, Mexico, Serbia, Slovenia and South Africa. Post now! Amid this challenging situation, overseas postal administrations also notify Hongkong Post that normal delivery standards cannot be guaranteed as severe delays are expected in processing inbound mail. The sender shall not make any claim for compensation in the following cases: You may choose for extra insurance coverage (except mail items destined for Mexico and South Africa) by paying a flat rate premium of $10.5 per item with a maximum coverage of HK$5,000. If your travel plans change and flights are full, your status gives you higher priority on the standby list for your preferred flight, except when you are travelling on an award ticket. No refund of postage shall be made to the claimant under any circumstances. ^ Non-peak period: March to October; Peak period: November to February of next calendar year. Please note that Priority Airport Standby is subject to individual member carrier’s fare … DEPARTURE DATE. Please be aware that due to the current situation related to COVID-19, we are experiencing more calls. Airlines have had challenges to operate flights to and from Australia due to the limited number of quarantine slots available for returning citizens and residents in each gateway city and test requirements for the crews operating flights. Nevertheless, mail items will be treated as priority mail in the destinations, speeding up mail processing. If you are the shipper, you may contact our Customer Service team at 2730.3333 to change the delivery address. The airline has now canceled the rest of the flights to Arlanda. Just download our app and enable notifications. This is the flight schedule provided by OAG for regular passenger and cargo services. The record locator is a six letters and figures code you can find in the booking confirmation e-mail or printed on the paper ticket. You can get your PoD signature image from all our shipping tools, such as myTNT. 1 The US delivery area includes US P.O. Give it a bit of time then try tracking your parcel again. For e-Express items posted before 9 March 2020, if HKP is satisfied that direct loss has been sustained by the claimant as a result of the total loss of the item, an indemnity up to the following limits is payable to the claimant: The claimant should provide the receipt/invoice to substantiate the value of contents/the replacement cost of documents, which should tally with the information stated on the shipping label. Find great deals on flights to California starting at $24 when you shop on Travelocity. If the driver left a ‘Arrival Notice’ card, you or your customer can use it to arrange another delivery. Make a payment online by credit card (optional). Expedia is proud to offer special Military travel deals for service members only. We’ll then let you know every time the status of your shipment changes. Under such circumstances, even when the successful delivery status or the attempted delivery status of an e-Express Service item is not yet displayed on the websites of destination postal administrations or that of HKP (whichever shows the latest status of a mail item) within two months after the date of posting, the item will not be considered as total loss due to the special circumstances. [Non-roll form] length, width and depth combined must not exceed 900 mm and the greatest dimension must not exceed 600 mm. 2 Compensation and insurance services are not applicable to e-Express items sent to Mexico and South Africa. How to trace the delivery status of e-Express items? Why does my shipment number bring up shipments that aren’t mine? Please stay tuned with us and visit our website for update.https://www.hongkongpost.hk/en/about_us/whats_new/press_release/index.html, Customers can click the following link to watch a video on how to prepare of e-Express mail item for posting:https://youtu.be/zUppflTGikg, Same as the size of ordinary letters and packets. Before tendering items for posting, senders are required to segregate mail items according to the cities (Offices of Exchange) assigned by the EC-Ship Online Platform. Any claim for compensation for e-Express items posted on or after 9 March 2020 solely based on no delivery status, will not be entertained until further notice. An adult traveling with children must be at least 18 years old Children (2y - 11y) A passenger who has reached his/her 2nd birthday but not his/her 12th birthday as of the date of commencement of travel. HK$500 (for any item weighing less than 500g). Many overseas destinations, including the USA, Canada, the Netherlands and Germany, will not provide delivery status for registered mail. Prior to mail posting, customers can click here to check for the “Overseas Post - Service Information by Destination” of the Post Office Guide. Whether it's a package, document or pallet, we'll get your goods where they need to be on time. Territory), Guam, Marina Islands (Northern), Puerto Rico, Virgin Islands of the U.S.A., Micronesia, Marshall Islands, Palau, Wake Island, Caroline Islands, etc.). Sundays and public holidays are excluded for the purpose of determining the date of posting or arrival in Hong Kong for all mail items and for performance measurement under the performance pledges. It can take up to an hour for a shipment to appear in our system. Cathay Pacific | Marco Polo Club - Cathay Pacific, HK Express and Asia Miles 1 Adult . 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